More Tips on Customer Service
Do you know that one of the best ways to get "free" research about customers' likes and dislikes is to listen to their complaints?. You often get more candid comments and sugesstions than doing an actual customer feedback survey.
So whatever the business you are engaged in, on a daily basis, take notes on every complaint you receive and turn it into an opportunity for improvement of products, improve the way you service customers and for new ideas for your business.
customers2008@yahoo.com
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